How Can the Professionals at Help You

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Are you having mental health problems? Is the current COVID-19 pandemic affecting your ability to find a good therapist? If the answer is yes to either of these questions, then you need to consider In addition to our licensed and credentialed therapists, we offer advice about a variety of mental health issues. Just remember that online therapy from does not substitute face-to-face therapy in all cases.


If you are interested, keep reading. In the rest of this article, we will tell you everything you need to know about our revolutionary platform. 

Who Are We? 

Before you decide on any counseling service, it is important to know as much as you can about them. So, let’s go into a little more detail about who we are at

Our mission statement is “making professional counseling accessible, affordable, convenient—to anyone who struggles with life’s challenges can get help, anytime, anywhere.” This statement covers everything we are trying to do at BetterHelp. We want to help you, no matter what mental health issue you are dealing with. We believe that professional counseling should be available to everyone. 

When you contact BetterHelp, you will not be limited to a single type of therapist. In fact, we employ licensed, trained, experienced, and accredited psychologists (PhD and PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW and LMSW), and board licensed professional counselors (LPC). In addition to holding all of the proper licenses and accreditations for their locations, our counselors all have at least three years’ and 1000 hours or more of clinical, hands-on experience. 

Here’s how our process works: 

When you sign up you will tell us a little bit more about yourself, the type of therapy you are looking for, and your goals. Based on your information, we will match you up with a counselor. Our process is most often successful in matching the client to the counselor. However, if after a few sessions, you would like a new counselor, we are happy to provide you with other options. You will likely wait from a few hours to a few days for a match with your counselor. Your subscription does not begin until you are matched. 

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At BetterHelp we provide four ways to receive counseling. 

  1. Messaging
  2. Live chats
  3. Phone conversations
  4. Video conferencing. 

You are not required to choose one type of communication. Instead, use the different communication methods as needed to receive the full benefits of our service. 

How Can Help You? 

Now that you know a little bit more about who we are and what we do, it is important to talk about why may be right for you. 

There are a lot of ways that our counselors can help you. If you are unhappy with the quality of your life, you should consider BetterHelp. We can also help you achieve goals that currently seem out of reach. 

Our counselors do not just provide such generalized therapy. We have counselors who specialize in specific issues as well. These include issues with

  • Stress
  • Anxiety
  • Relationships
  • Parenting
  • Depression
  • Addiction
  • Eating 
  • Sleeping
  • Trauma
  • Anger
  • Family Conflict
  • Religion
  • Self-Esteem 


As you can see, we have counselors that specialize in a wide array of mental health issues and disorders. Whether you need therapy for anxiety or help to mediate a family situation, we have a counselor for you. 

Another reason to consider BetterHelp is that we offer great rates for our counseling services. Mental health should be affordable for most. That is why our membership only costs $60-$90 per week. You can cancel your membership at any time. We bill you every four weeks. While $60-$90 per week may seem like a lot, that only works out to $240-$360 per four weeks, which is lower than the hourly rate for some therapists. With you get the highest-quality counseling available at a fraction of the cost. 

Remember that you can communicate with your counselor at any time, 24/7. You will be assigned a “room” where your communications take place. Although the live chat, phone, and video sessions will require a scheduled time, you can message anytime you feel like it. Our system will contact you when your counselor has responded to your question or comment. 

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Our system is designed with the client in mind. Our platform is simple to use and effective. Whether you decide to use our services for a couple of weeks or months, we can provide real change to your life. 

When Is BetterHelp NOT The Right Answer? 

Some issues cannot be dealt with online. Even though we employ only the most experienced, certified, and licensed professionals, there are some situations when will not be the correct option. 

Please contact an in-person counselor or emergency help if you or a loved one is experiencing the following scenarios. 

  • Thoughts of self-harm or harming others. 
  • You are a minor and/or in the care of a legal guardian. 
  • Needing urgent and/or emergency help. 
  • Diagnoses of a severe mental illness or needing psychological supervision or psychiatric care. 
  • Therapy or counseling is required because of a court order. 
  • Lack of an internet connection or device. is also not a replacement for in-person counseling in some cases and your counselor is not able to make any official diagnosis or prescribe medication. 


Overall, we provide unique and unparalleled access to counseling for everyone. As long as you have an internet connection, you can get help. Don’t let the problems in your life spiral out of control. With, a certified and licensed counselor is available at your fingertips. Visit our website today to learn more about our process and get matched with a counselor. 

Don’t suffer just because you can’t attend or afford therapy sessions in-person. With you will receive great counseling at prices you can afford and unlimited access to your assigned counselors.